Refund Policy

This page is short and it does not hedge. Last updated 1 August 2026.

There are no change-of-mind refunds

You see exactly what is in each box before you pay. The contents list for every depth is printed on the shelf, the grade is printed on the listing, and at checkout you tick a box confirming that delivery starts immediately and that you are waiving the cancellation window. We do not ask you to trust us about the contents; we show you the contents.

This is deliberate. An idea is readable in a minute. A policy that let someone buy a box, read it, and take the money back would mean the machine funds people who never intended to pay, and the honest buyers would carry that cost. So the answer is no, and we would rather say so here than discover it with you later.

The only remedy is a broken box

Every box carries a gate: an executable check that runs against the artifact we shipped you. We run it before delivery and refuse to send the box if it fails, and the log comes with it so you can run the same check yourself.

If the gate fails on the artifact as delivered, that is a defect. Write to orders@aibzpro.com within 7 days with your order reference (it looks like AIBZ-XXXXXX) and the failing output. We will either regenerate the box or refund you in full. Your choice, not ours.

That test is objective and you can run it, which is the point. It is not a matter of whether we liked the result or whether you did. Either the gate passes on what we sent or it does not.

A refunded idea is retired, never resold

If we refund a box for a defect, that idea leaves the machine permanently. It does not go back on a shelf and it is never sold to anyone else, because you have already read it. That costs us the idea. We would rather lose the idea than sell the same one twice.

What is not covered

Research is not prophecy. The box tells you what the machine found, with dates and sources, and the gate proves the artifact is sound. Neither one promises that a market will appear or that a business will work. We make no claim about what you will earn, and we would not know how to.

Mistakes and double charges

Duplicate payments, a box that never arrived, a payment taken after a failed checkout: all refunded in full, no questions. Include your order reference and we will sort it within two business days. That is a billing error, not a change of mind, and the paragraphs above do not apply to it.

Your statutory rights

We are Bunbun Labs Limited, registered in the United Kingdom. Nothing on this page removes a right you hold under UK consumer law. The waiver at checkout is the standard one for digital content delivered immediately, and it is the reason delivery can start the moment you pay.

How refunds arrive

Refunds go back through Stripe to your original payment method, typically within 5 to 10 business days depending on your bank.